FAQ
We've compiled answers to questions people often ask. If there's anything else you'd like to know, don't hesitate to contact us. We're here to help!We recommend sending us the photos you’d like in your calendar.
However, we're more than happy to help choose the best images from your collection! To keep the process smooth, we’ve set a limit on the number of photos you can send for curation. For wall calendars, you can send up to 60 photos.
If you'd like, we can curate more photos as an additional service
We've made our pricing as simple as possible by including everything you need to create an amazing wall calendar!
1. Design specialist's work:
- Selection of the best photos from your archive
- Basic image color correction
- Cover and interior pages design
- Up to 2 Rounds of revisions (Each additional revision costs $10)
2. Printing
And, of course, the support of your personal manager who will assist you at every stage of the photo book production.
Not Included:
❌ Photo Retouching and Enhancement: Please send us high-quality photos
❌ Text Proofreading: Please ensure your texts are error-free before submission
Learn more about the calendar creation process in our guide
The process of creating your calendar involves several important steps, each taking varying amounts of time:
- After placing your order on our website, our manager will contact you within 12 business hours
- You'll fill out a special form to share your preferences for the calendar's design. Than you will prepare your photo collection, and send it to us. This step typically takes from 2 days to a week
- Our designer will create your calendar design based on your preferences. It will be ready within 4 business days (often faster)
- After that, you'll review the design and either approve it or request changes. The quicker you review the design, the sooner we can proceed to printing your calendar. This step typically takes up to 3 days
- If changes are needed, we'll adjust the layout and send it back to you for re-approval within 2 business days
- Once the layout is approved by you, we'll proceed to printing. After that, your photo book will be shipped to your address. Due to various factors affecting production and delivery times, we cannot guarantee exact timing. Expected production and delivery time: 5 to 12 days.
If you have a specific date or event for receiving your book, we recommend placing your orders well ahead of time. This will help us accommodate our design process timelines and any potential delays in printing and delivery smoothly.
If you'd like to cancel your order, just send us an email at order@atte.design
- Once you've placed an order on our website but before you send your photos to our designer, you can request a full refund.
- However, after our designer has started working on your project, we can only offer a partial refund.
- If you decide to cancel your order after approving the design and we have already sent your order to print, we're unable to provide a refund.
For more details, please read our refund policy.